Effective Date: January 1, 2026

(“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

Personal Information:

Name, email address, phone number

Information submitted through forms on our website

Communication preferences and consent records

Non-Personal Information:

IP address, browser type, and device information

Website usage and analytics data

2. How We Use Your Information

We use your information to:

Provide and improve our services

Communicate with you regarding inquiries and services

Send SMS messages if you have opted in

Maintain records of your communication preferences

3. SMS Messaging & Privacy

If you opt in to receive SMS messages from , we may send messages including:

Appointment reminders

Service updates

Customer support messages

Promotional messages (only if you have opted in)

Message frequency varies.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages.

Opt-In & Consent

Users opt in to receive SMS messages by submitting a form on our website and manually selecting an unchecked SMS consent checkbox.

The checkbox is not pre-selected and requires user action.

Users may also opt in through other methods, including appointment booking, phone calls, or in-person interactions where consent is clearly obtained prior to messaging.

Opt-Out

You may opt out at any time by replying STOP.

You will receive a confirmation message and no further SMS messages will be sent.

For assistance, reply HELP or contact us at [email protected].

4. Data Sharing

We do not sell, rent, or share your personal information, including your mobile number, with third parties or affiliates for marketing or promotional purposes.

Your information may only be shared with trusted service providers (such as CRM and messaging platforms) strictly for the purpose of delivering services you have requested.

Text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the SMS services necessary to deliver messages.

5. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

These technologies may be used to:

Analyze website traffic and user behavior

Improve website functionality and performance

Remember your preferences and settings

Measure the effectiveness of marketing campaigns

We may use third-party services such as analytics or advertising platforms that utilize cookies and similar technologies.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

7. Your Rights

You may:

Request access to your data

Request corrections or deletion

Opt out of communications at any time

8. Third-Party Links

We are not responsible for third-party websites linked from our site.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page.

10. Contact Us

If you have any questions, contact us:

Email: [email protected]
Website: https://hardcorecustomsnashville.com/icon-rocklear-1

By using our website and services, you agree to this Privacy Policy.